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Cortex Not Being Recognized 
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Joined: Wed Sep 17, 2014 10:53 am
Posts: 1
Post Cortex Not Being Recognized
I have a new cortex which was working and now I am not able to commincate with it. My computer does beep when I plug in the USB cable. I am set up for USB only, I have tried pushing the config button process. Only automatic selection appears for comm mode. Any suggestions?

Wed Sep 17, 2014 10:59 am
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Site Admin

Joined: Thu May 24, 2012 12:15 pm
Posts: 722
Post Re: Cortex Not Being Recognized
What does the Cortex appear as under the Windows Device Manager menu (in the Windows Control Panel)? Also, do you happen to have SMARTBoard software installed on the computer? We will need this information in order to help narrow down what the cause of the issue is.

In the meantime, try downloading and installing the drivers for the Cortex manually (link below) as the drivers may not have installed properly during ROBOTC's installation.

Cortex Drivers download (under 'Optional Downloads' section):

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Need help? Take a look at our updated help documentation and the ROBOTC Forums.

Wed Sep 17, 2014 12:27 pm
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