Robot Virtual Worlds Support

Use the resources below to get help with Robot Virtual Worlds

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Not sure how to get started with Robot Virtual Worlds?

Getting started with Robot Virtual Worlds

Take a look at the "getting started" videos to help you get going with Robot Virtual Worlds:


Click here to learn how to get started with Robot Virtual Worlds »

How to get started with the RVW Level Builder

Tutorials for the RVW Level Builder »

Installing more than one version of ROBOTC?

Installing more than one version of ROBOTC?

ROBOTC 3.0 introduces a new and improved way of managing your ROBOTC software, designed to simplify the process of keeping all of your software up-to-date while minimizing the number of downloads and installations you must perform!


Once you have downloaded and installed any version of ROBOTC 3.x, you have everything you need (NXT and Cortex drivers excluded). No Additional downloads of ROBOTC software are required; in fact, don't try to download and install additional versions.


Click here for more instructions »

Known Issues

Issues with DirectX when NetSupport software installed

There have been reports of issues with with DirectX when the NetSupport software is installed which may cause Robot Virtual Worlds to not run properly. Please see this Technical Document from NetSupport for the solution »

Frequently Asked Questions

Frequently Asked Questions


ROBOTC 3.x: How do I Deactivate ROBOTC and move it onto a different machine?

ROBOTC 3.x includes a License Manager which takes care of all licenses for all ROBOTC products.

Click here to learn more »

Installation / Activation / De-Activation

Installation / Activation troubleshooting



How to activate a license

  1. Activation Help with ROBOTC 3.x

How to de-activate a license

  1. How to de-activate a license


  1. List of ERROR CODES and their DEFINITIONS
  2. Error 42 - After Installation
  3. "Side-by-Side Configuration" Error
  4. Installer "Unable to Save File" Error

Installing ROBOTC on a MAC

ROBOTC is a Windows-only software, but it can be installed onto a MAC using Windows virtualization software.

Click here for more information regarding running ROBOTC on a MAC »

Technical / Community Support

Technical / Community Support


  • Forums - An online community of ROBOTC users.
  • Contact Us - Use the contact form to submit a ticket.
Robot Virtual Worlds Screenshot