ROBOTC Support - Troubleshooting

   

Cannot Install

 

 

"Unable to Save File" Error - ROBOTC will not install

 

Solution:
If the ROBOTC installer is "Unable to save file", this error means that ROBOTC does not have permission to write to a temporary installation directory inside of the Windows folder. The installer needs to opened with Administrator privileges.

 

Windows VISTA

 

Step 1: Right Click on the ROBOTC icon. Select "Run as Administrator"

 

Run as Administrator

 

 

Step 2: Windows VISTA will prompt you to give Administrative Access to this application. Select "Allow" to continue.

 

User Account Control

 

Step3: Follow the directions on the installer. ROBOTC should install successfully now.

 

Windows XP

Step 1: Right Click on the ROBOTC icon. Select "Run as..."

 

Run As XP

 

Step 2. At the "Run As" dialog, select the "Following User" dialog and enter the user name and password of a user with administrative rights.

 

Run As Administrator

 

Step 3: Follow the directions on the installer. ROBOTC should install successfully now.